Shipping policy
At Renders by Reine, we understand the importance of a smooth and efficient shipping process to ensure your satisfaction with our products. Our commitment to delivering high-quality products and excellent customer service extends to our shipping procedures.
Kindly review the shipping and downloadable policy for the listed products.
Christmas Ornaments Non-Customized:
- Shipping: Standard shipping rates apply at checkout. You will receive the ornament in 1-3 working days.
Christmas Ornaments Customized:
- Shipping: Standard shipping rates apply at checkout. You will receive the ornament in 1-3 working days.
Babyboards Physical:
- Shipping: Standard shipping rates apply at checkout. You will receive your babyboard between 5 to 10 working days. We are dedicated to delivering the highest quality personalized baby board, and in our pursuit of excellence, we kindly ask for your patience as we ensure every detail is crafted to perfection.
- Special Requests or Detail Amends: For any special requests or if you have any additional details that may have been inadvertently overlooked, please don't hesitate to reach out to us at reine@rendersbyreine.com. We will make every effort to promptly address your specific requirements.
Portrait Illustrations Physical:
- Shipping: Standard shipping rates apply at checkout. You will receive your babyboard between 10 and 15 working days. We are dedicated to delivering the highest quality personalized baby board, and in our pursuit of excellence, we kindly ask for your patience as we ensure every detail is crafted to perfection.
- Special Requests or Detail Amends: For any special requests or if you have any additional details that may have been inadvertently overlooked, please don't hesitate to reach out to us at reine@rendersbyreine.com. We will make every effort to promptly address your specific requirements.
Babyboards & Portrait Illustrations - Soft Copy:
If you've purchased the soft copy of a babyboard or portrait illustration from us, you can expect to receive it in high-resolution to your email. We kindly request your understanding as the delivery time may vary, typically taking between 5 to 15 working days, depending on the intricacy of your specific request.
Downloadable Posters:
We offer downloadable posters that are seamlessly delivered to your email inbox in high-resolution format. To further enhance your experience, each product comes with a maximum of 5 downloads, allowing you the flexibility to access your artwork as needed.
Digital Gift Cards:
Our digital gift cards are instantly delivered to your email as soon as you make your purchase, allowing you the flexibility to either redeem them in your next purchase or share the joy with a loved one.